Nutro Health Customer Service

Welcome to Nutro Health, a good health company committed to the highest-quality products at the lowest cost to our valuable customers.

If you have purchased one of our products, please note that the descriptor that appears on your credit card statement will read: nutrocs.com

For questions, comments or to cancel any future shipments, please complete the form below.

Customer Service

For fastest assistance please use the form below and we'll get your request handled as quickly as possible.

Please enter a brief summary so we can assist you in the best way possible:




Common Questions and Answers



Why was my credit card charged?

You most likely purchased one of the Nutro Health family of better-living and lifestyle products. These products include the Woodridge-RX male potency patch and the all-new Med Diet Patch.

The charge(s) you see on your credit card could be as a result of:

  • A) The initial shipping fee to get the product(s) to you.
  • B) The first charge of your one-month's supply included in the initial package as your two-week risk-free trial period elapsed.
  • C) A recurring charge for the ongoing monthly auto shipment which can be stopped at any time by completing the form at the top of this page 24 hours a day.
  • Our Customer Service department can also be reached at 888-895-6205 between 9:00AM and 4:00PM (Pacific time) Monday through Friday. You can also email our Customer Support team at help@nutrohealth.com.



    How do I cancel my account?

    Avoid on-hold music. For fastest service, please complete the Customer Support form at the top of this web page. Our Customer Service department can also be reached at 888-895-6205 between 9:00AM and 4:00PM (Pacific time) Monday through Friday. You can also email our Customer Support team at help@nutrohealth.com.



    How do I cancel DVD subscriptions or Gas & Shopping Club Cards?

    Those programs are not affiliated with Nutro Health. To contact Customer Service for those offers, please call the following numbers:

  • Exercise DVDs 1-800-390-7660
  • Adult DVDs 1-800-611-2494
  • Taste For Savings 1-800-475-1942
  • Magazine Offers 1-888-882-5545


  • Preventing Chargebacks and Consumer Fraud

    For your protection, all sales made over the phone were recorded and archived or if you purchased online, your IP address and time/date stamp have been logged to assure this product was ordered by you. To protect against consumer fraud, this information will be used to fight any false claims made directly to banks or credit card companies. Chargebacks and disputes that involve banks are costly, time-consuming and oftentimes unnecessary. Let us help you with issues you may have and you have our assurance that all cancellation and/or refund requests will be processed in a timely, professional manner.
    Just complete the form at the top of this page 24 hours a day. Our Customer Service department can also be reached at 888-895-6205 between 9:00AM and 4:00PM (Pacific time) Monday through Friday. You can also email our Customer Support team at help@nutrohealth.com.

    Thanks again for your purchase of our Nutro Health family of fine products. Our goal is to help you meet and exceed your good-health goals today for an even better tomorrow!


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